Terms and Conditions

1. Description of Service

Maigie is an AI‑powered academic operating system designed to help users organize learning, generate study plans, manage goals, track progress, and access personalized educational resources in one coordinated workflow. The Service includes:

• AI Conversational Interface: Text and voice-based chat powered by Google Gemini for learning assistance, content generation, and study support.
• Course Management: AI-generated and user-created courses with modules, topics, and progress tracking.
• Goal Setting: Create and manage learning goals with target dates and progress monitoring.
• Schedule Management: Create study schedules and time blocks with optional Google Calendar synchronization.
• Notes: Create, edit, and organize study notes with AI-powered summarization and tagging.
• Resource Recommendations: Personalized learning resources based on your courses, goals, and learning patterns.
• Voice Features: Voice-to-text transcription for notes and voice chat capabilities.
• Analytics: Study session tracking, progress analytics, and learning insights.

You acknowledge that AI-generated content may not always be accurate, complete, or suitable for your specific needs and should be verified independently. Maigie is a study aid tool, not a replacement for professional instruction, official educational materials, or academic credentials.

2. Accounts and Registration

To access certain features of the Service, you must register for an account. When you create an account, you must provide us with information that is accurate, complete, and current at all times.

Account Security: You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Age Requirement: You must be at least 13 years old to use the Service. If you are under 18, you represent that you have your parent's or guardian's permission to use the Service.

3. Subscriptions and Billing

3.1 Subscription Tiers

• Free Tier: Limited access to basic features including limited AI chat, basic course creation, basic goal setting, and standard features. Voice AI features are not available on the Free tier.
• Premium Monthly: Full access to all features including unlimited AI chat, voice features, unlimited courses, goals, schedules, advanced analytics, and priority support. Billed monthly.
• Premium Yearly: Same features as Premium Monthly with annual billing at a discounted rate.

3.2 Billing and Payment

Premium subscriptions are billed on a recurring and periodic basis. You will be billed in advance at the beginning of each Billing Cycle. Payments are processed securely through Stripe. Subscriptions automatically renew unless cancelled.

3.3 Cancellation and Refunds

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. We do not provide refunds for partial billing periods. Refunds may be considered on a case-by-case basis for exceptional circumstances at our sole discretion. Contact support@maigie.com for refund requests.

4. User Content and AI-Generated Content

4.1 User Content

You are solely responsible for the User Content that you create or upload to the Service, including its legality, reliability, accuracy, and appropriateness. By posting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, modify, reproduce, distribute, and display such User Content solely for the purpose of providing and improving the Service. You retain all ownership rights to your User Content.

4.2 AI-Generated Content

AI-generated content is provided "as is" and we make no warranties regarding its accuracy, completeness, or suitability for your purposes. You are responsible for reviewing, verifying, and editing all AI-generated content before relying on it.

5. Intellectual Property

The Service and its original content, features, functionality, design, logos, trademarks, and trade names are and will remain the exclusive property of Maigie Ltd and its licensors. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial educational purposes.

6. Third-Party Services and Integrations

The Service integrates with Google services (OAuth, Calendar, Gemini AI), Stripe for payment processing, and voice features requiring microphone access. Your use of these third-party services is subject to their respective terms of service and privacy policies.

7. AI Disclaimer and Limitations

• Accuracy: Maigie does not guarantee the accuracy, completeness, or usefulness of any AI-generated content.
• No Professional Advice: The Service is a study aid tool, not a replacement for professional instruction or academic credentials.
• Verification Required: You should independently verify all AI-generated content, especially for academic, professional, or legal purposes.
• No Guarantee of Results: We do not guarantee that using the Service will improve your academic performance or achieve any specific learning outcomes.

8. Acceptable Use and Prohibited Activities

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to violate applicable laws, infringe intellectual property rights, upload malicious code, collect personal information of others without consent, interfere with the Service, attempt unauthorized access, or use the Service to build a competing service.

9. Service Availability and Modifications

We strive to provide reliable service but do not guarantee that the Service will be available at all times or free from errors. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

10. Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Maigie. Maigie has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.

11. Termination

You may terminate your account at any time through your account settings or by contacting us at support@maigie.com. We may terminate or suspend your account immediately, without prior notice or liability, for breach of these Terms or any other reason at our sole discretion.

12. Disclaimer of Warranties

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAIGIE LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

14. Indemnification

You agree to defend, indemnify, and hold harmless Maigie Ltd and its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

15. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

16. Export Control and International Use

The Service may be subject to export control laws and regulations. You agree to comply with all applicable export control laws and regulations, including those of the United Kingdom, the United States, and other applicable jurisdictions.

17. Severability and Waiver

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Maigie Ltd regarding your use of the Service.

19. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of England and Wales. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

21. Contact Us

If you have any questions about these Terms, please contact us at:

Maigie Ltd (Company No. 16993164)
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
legal@maigie.com
support@maigie.com