Privacy Policy

Last updated: January 27, 2026

At Maigie ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maigie.com and use our AI‑powered academic operating system application (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data

We may collect personally identifiable information, such as your name, email address, educational level, and timezone preferences, when you register for an account, sign up for our newsletter, or contact us. If you choose to sign in via Google OAuth, we collect your email address, name, and profile picture as permitted by your Google account settings.

Study Data & AI Interactions

To provide our core services, we collect:

  • Conversational Data: All text messages and voice queries you submit to Maigie's AI chat interface.
  • Study Content: Notes, course outlines, modules, topics, goals, schedules, resources, and other materials you create, upload, or generate through the Service.
  • Usage Metrics: Data on how you interact with the AI, including study habits, retention rates, progress tracking, feature usage, and learning patterns.
  • Study Sessions: Information about your study sessions, including start and end times, duration, courses or topics studied, and session activity.
  • Interaction Memory: Records of your interactions with resources, courses, notes, goals, schedules, and recommendations to personalize your experience.

Voice and Audio Data

When you use our voice features:

  • Audio Recordings: We process audio recordings you make through the voice chat interface or voice-to-text features in notes.
  • Transcription: Audio is transcribed to text using Google Gemini's speech-to-text capabilities. Audio files are processed in real-time and are not permanently stored on our servers after transcription.
  • Microphone Access: The Service requires microphone access to enable voice features. You can disable this permission at any time through your browser or device settings.

Google Calendar Integration

If you choose to connect your Google Calendar account:

  • Calendar Access: We request permission to create a dedicated "Maigie Schedule" calendar and manage events within that calendar only. We do not access or modify your existing personal calendars.
  • Free/Busy Information: We check your calendar availability (free/busy status) across all your calendars to detect scheduling conflicts when creating study schedules.
  • OAuth Tokens: We securely store encrypted access and refresh tokens to maintain your calendar connection.
  • Event Data: We sync your study schedules as calendar events, including event titles, descriptions, start times, end times, and recurrence rules.

Payment and Subscription Data

When you subscribe to our premium services:

  • Payment Information: Payment processing is handled by Stripe. We do not store your full credit card details or payment card numbers.
  • Subscription Data: We store your subscription status, tier, billing period dates, Stripe customer ID, and subscription ID.
  • Usage Credits: We track your usage of AI features, including credits consumed, daily limits, and billing period information.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, device information, access times, pages viewed, referring URLs, and navigation patterns.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your login session and authentication state
  • Remember your preferences and settings
  • Track your usage patterns to improve our services
  • Provide personalized content and recommendations

2. How We Use Your Information

Specifically, we use information collected about you via the Site to:

  • Create and manage your account and authenticate your identity.
  • Generate personalized study plans, courses, goals, schedules, and resource recommendations using AI.
  • Process payments and manage subscriptions through Stripe.
  • Sync your study schedules with Google Calendar (if you choose to connect your calendar).
  • Transcribe voice inputs to text and process conversational queries through our AI chat interface.
  • Track your study progress, session duration, and learning analytics.
  • Personalize your experience based on your learning patterns, preferences, and interaction history.
  • Email you regarding your account, security alerts, product updates, and important service notifications.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Provide customer support and respond to your inquiries.

3. Disclosure of Your Information

We do not sell your personal data. We may share information in certain situations:

By Law or to Protect Rights

If we believe the release of information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

Third-Party Service Providers

  • Google (Gemini AI): We use Google Gemini to power our AI chat features, voice transcription, and content generation. We do not use your data to train Google's public foundation models.
  • Google (OAuth & Calendar): We use Google OAuth for authentication and Google Calendar API for calendar synchronization.
  • Stripe: We use Stripe for payment processing. Stripe's handling of your payment data is governed by their privacy policy and PCI DSS compliance standards.
  • Email Service Providers: We use third-party email services to send account-related emails, verification codes, and notifications.
  • Hosting and Infrastructure: Our Service is hosted on third-party cloud infrastructure providers.
  • Analytics Services: We may use analytics services to understand how users interact with our Service.

4. AI and Data Processing

  • AI Processing: Your chat messages, voice inputs, study content, and queries are sent to Google Gemini to generate responses and provide recommendations.
  • Model Training: We do not use your personal data to train Google's public foundation models.
  • Data Retention: Chat messages and AI interactions are stored in our database to maintain conversation history and context. You can delete them at any time.
  • Voice Processing: Audio recordings are processed by Google Gemini for transcription. Audio files are not permanently stored after transcription is complete.

5. Data Retention and Deletion

  • Account Data: We retain your account information for as long as your account is active.
  • Study Content: Your courses, notes, goals, schedules, and other study materials are retained until you delete them or close your account.
  • Chat History: Chat messages are retained to maintain context. You can delete individual messages or entire chat sessions at any time.
  • Payment Records: Subscription and payment records are retained as required by law.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where required to retain certain information by law.

6. Your Rights and Choices

  • Access: You can access and review your personal information through your account settings.
  • Correction: You can update or correct your personal information at any time.
  • Deletion: You can delete individual items or request deletion of your entire account.
  • Data Portability: You can export your study content, notes, and course data in a portable format.
  • Opt-Out: You can opt out of certain data collection through your account settings or browser preferences.
  • Calendar Disconnection: You can disconnect your Google Calendar integration at any time through your account settings.
  • Subscription Management: You can manage or cancel your subscription through your account settings or Stripe's customer portal.

To exercise these rights, please contact us at privacy@maigie.com. We will respond to your request within 30 days.

7. Security of Your Information

  • Encryption: We use encryption in transit (HTTPS/TLS) and at rest for sensitive data, including OAuth tokens and authentication credentials.
  • Access Controls: We limit access to your personal information to authorized employees and service providers.
  • Secure Authentication: We use secure authentication methods, including password hashing and OAuth tokens.
  • Regular Security Updates: We regularly update our systems and dependencies to address security vulnerabilities.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer your data internationally, we ensure appropriate safeguards are in place. By using our Service, you consent to the transfer of your information to countries outside your country of residence.

9. Policy for Children

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, disclose, and sell
  • Right to delete your personal information (subject to certain exceptions)
  • Right to opt-out of the sale of your personal information (we do not sell your personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@maigie.com.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your GDPR rights, please contact us at privacy@maigie.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently.

13. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Maigie Ltd (Company No. 16993164)
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
privacy@maigie.com